Production Release Note – Generate support tickets in HappyFox for

Overview

• Release date: May 22, 2025
• Release status: Deployed to Production
• Source pages: ANDDONE-ALL RELEASE NOTES.pdf pp. 156–157

Highlights

• AN-27477 : Chargeback occurs for an AndDone-

References

• AN-27477

Original release notes excerpt

Production Release Note – Generate support tickets in HappyFox for
chargebacks (_AN_HF_04082025)
Release Date: May 22, 2025
Release Status: Deployed to Production
This release contain the changes of happyfox chargeback ticket generation for AndDone
Originated transaction & Non AndDone Originated transaction.
Features Deployed to Production Client Facing
Impact
AN-27477 : Chargeback occurs for an AndDone-
originated transaction.
Change Details : No
Whenever AndDone system received the
chargeback notification from Adyen for Anddone
originated transaction then AndDone system will
generate the chargeback ticket

Source: Compiled internal release notes PDF (ANDDONE-ALL RELEASE NOTES.pdf), pages 156–157.