Production Release Notes – Balance Platform Phase II (AN_BALPH2_V5)

Integrates Underwriting Evaluations Into the Admin Portal

What’s New

The Admin Portal now supports underwriting as a step within merchant onboarding and merchant edit workflows. Administrators can view a full underwriting summary, a timeline of underwriting events, and all versions of a given application. It is also now possible to associate an existing application with a merchant and view underwriting results for any entity tied to that application.

Why It Matters

Before this change, underwriting data lived outside the Admin Portal, requiring context-switching between systems to assess a merchant’s status. You can now complete underwriting review entirely within the Admin Portal, with full visibility into history, decisions, and application versions in one place.

Updates Account Summary Pages With Application Data

What’s New

The account summary page for account holders and balance accounts now pulls in and displays relevant information sourced from the associated application. This keeps merchant profile data and application data aligned in a single view.

Why It Matters

Previously, account summary pages reflected only the core account data, leaving out context from the application record. You can now see a more complete picture of an account holder’s details without navigating away from the summary page.

Enables End-to-End Application Approval From the Admin Portal

What’s New

Administrators can now manage the full application approval lifecycle directly from the Admin Portal. This includes creating an application from the merchant underwriting view, running underwriting evaluations inline, reviewing an approval panel, approving applications with written justifications, and editing applications in ways that respect their current status.

Administrators can also emulate the applicant-facing portal from within the Admin Portal, making it easier to review and validate the applicant experience without switching interfaces.

Why It Matters

Before this change, approving an application required coordinating across multiple tools or views with no unified workflow. You can now take a merchant from application creation through underwriting evaluation to final approval — with justification on record — entirely within a single interface.

Release Date: Mar 26th, 2026

Release Status: Deployed to Production

This release bundle primarily consists of Alloy underwriting Integration on Admin Portal Onboarding Enhancements supporting Account holder and balance account updates and Enabling Application Approval on AndDone platform. This also includes some UX enhancements to admin portal and bug-fixes as identified during the development cycle.

Admin Portal Integration of Underwriting Evaluations

(AN-32769)

• Underwriting as a step in quick onboarding or edit merchant workflows
• Ability to display Underwriting summary information
• Ability to display Underwriting timeline events
• Ability to associate an application to an existing merchant
• Display underwriting results for an entity associated with an application

Client facing impact: No

Account holder and Balance account Updates

(AN-44059)

• Update account summary page with information from Application

Client facing impact: No

Enabling Application Acceptance

(AN-44008, AN-44933, AN-44934, AN-45444, AN-45445, AN-45195, AN-45196, AN-45739)

• Ability to emulate Apply portal from Admin Portal 
• Ability to create application from Sub-merchant Underwriting view 
• Perform underwriting evaluations from Underwriting view 
• Application approval panel and ability to approve 
  applications 
• Approve application with Justifications 
• Edit application with status based behavior
  

Technology Backlog items

(AN-45215, AN-45211)

• Enablement of dynatrace logs in Balance Account Transaction module
• Enablement of dynatrace logs onto Transaction Payment Batching module

Client facing impact: No